Shipping policy

Welcome to Evdokia. We are committed to providing reliable shipping services and a smooth shopping experience. Please read our shipping policy carefully before placing an order.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During holidays, promotional events, or periods of high order volume, processing times may be extended. We appreciate your patience.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (where available).

Shipping Destinations

Evdokia currently ships to customers in the United States and many international destinations.

If your country or region is unavailable during checkout, please contact our customer support for assistance.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Destination Estimated Delivery Time
United States 7–15 Business Days
Canada 8–18 Business Days
United Kingdom 7–15 Business Days
Australia 8–18 Business Days
Europe 8–18 Business Days
Other International Destinations 10–20 Business Days

Please note that delivery times are estimates only and may vary due to:

  • Customs inspections
  • Severe weather
  • Carrier delays
  • Public holidays
  • Other unforeseen circumstances beyond our control

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

From time to time, Evdokia may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive an email containing tracking information.

Please allow up to 48 hours for tracking information to become active after shipment.

Customs Duties and Import Taxes

For international orders, customs duties, import taxes, VAT, or other government fees may apply depending on your country's regulations.

These charges are the responsibility of the customer unless otherwise specified by Evdokia.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete shipping address is provided, delivery delays or additional shipping charges may occur.

If you notice an error in your shipping address, please contact us immediately before your order is shipped.

Lost, Delayed or Missing Packages

If your order has not arrived within the estimated delivery period, please contact our customer support.

We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue as quickly as possible.

Damaged Shipments

If your package arrives damaged, please notify us within 7 days of receiving your order.

Please provide:

  • Your order number
  • Photos of the damaged product(s)
  • Photos of the shipping package
  • Photos of the shipping label (if applicable)

We will review your request promptly and provide an appropriate resolution.

Address Changes

Shipping addresses may be changed only before an order has been processed and shipped.

Once an order has been dispatched, we are unable to modify the shipping address.

Contact Information

If you have any questions regarding shipping or your order, please contact us.

Evdokia

Business Address
526 Niagara Falls Dr
Anna, TX 75409
United States

Email: info@evdokiamoskvina.com

Phone: +1 713-639-4631